Creating a Technology Roadmap for One of the Nation’s Largest Paratransit Systems
How Seneca helped a major metropolitan transportation authority clarify its technology strategy, secure additional funding, and improve operational efficiency Paratransit systems provide an essential service for people who cannot independently use conventional public transportation. Delivering that service requires much more than a fleet of vehicles and licensed drivers. Behind every trip is a complex technology […]
Case Study: ServiceNow Systems Integration
The Challenge One of the largest transportation organizations in the world sought to modernize critical enterprise technology management and business continuity processes. Existing systems relied on legacy platforms, spreadsheets, and manual workflows that limited visibility, slowed decision-making, and created operational inefficiencies. The organization needed to: The organization required a scalable platform capable of supporting both […]